Immediate W2 contract position available in Fayette, AL. Estimated Duration: 1 year
Job Description / Desired Qualifications:
Manages large volume of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Builds sustainable relationships and trust with customers through open and interactive communication.
Provides accurate, valid, and complete customer information.
Meets service team sales targets and call management quotas.
Manages customer complaints.
Provides appropriate solutions and alternatives.
Follows up ensure resolution.
Keep records of customer interactions.
Files documents.
Follows communication procedures, guidelines and policies.
Process payments and interact with customers processing requests for new accounts and high bill complaints in addition to any other issues that may arise.
This will be office work forward facing to the public and a professional dress and demeanor will be required.
If you already have a resume on file with The E Group and would like to be considered for this position, simply email your note of interest to The E Group at Recruiter@goegroup.com.
Why Choose The E Group? We are an award winning firm recognized for having an outstanding reputation with our clients and employees. All contractors are eligible for full group health and dental benefits, 401K with matching, and various insurances. Generous living expenses are given to help those who relocate or have duplicate housing.
For immediate consideration simply attach your resume to this posting or email your resume to Recruiter@goegroup.com. All applicants will receive feedback once position closes.
